Refund Policy

Cancellation & Refund Policy

Thank you for choosing Infyact Technologies for your website design, web portal development, SEO, logo design, and graphic design needs. We strive to provide high-quality services to all our clients. Please read our refund policy carefully before engaging our services.

At Infyact Technologies, we strive to provide exceptional web development services tailored to meet the unique needs of our clients. To ensure clarity and fairness in our business practices, we have established the following Cancellation and Refund Policy. By engaging with our services, you agree to the terms outlined below.

1. Cancellation of Services

1.1 Client-Initiated Cancellations
  • Clients may cancel their project at any time prior to the commencement of work.
  • To initiate a cancellation, clients must submit a written request via email to [email protected].
  • If cancellation occurs after work has commenced, the client will be liable for payment of all work completed up to the date of cancellation.
1.2 Company-Initiated Cancellations
  • Infyact Technologies reserves the right to cancel any project due to unforeseen circumstances or if the client fails to meet agreed-upon deadlines or requirements.
  • In such cases, clients will be notified in writing, and any payments made for uncompleted work will be refunded.

2. Refund Policy

2.1 Eligibility for Refunds
  • Refunds are only applicable under specific circumstances:
    • If a project is canceled before work has begun, clients are entitled to a full refund of any deposits made.
    • If a project is canceled after work has commenced and no deliverables have been provided, clients may receive a partial refund based on the percentage of work completed.
2.2 Non-Refundable Fees
  • Certain fees are non-refundable, including but not limited to:
    • Initial consultation fees
    • Domain registration fees

3. Requesting a Refund

To request a refund, clients must submit a formal request via email to [email protected] within 14 days of the cancellation date. The request should include:

  • Client name
  • Project name or reference number
  • Reason for cancellation
  • Any supporting documentation

4. Requesting a Refund

Refund requests will be processed within 14 business days after receipt of the request. Clients will be notified via email regarding the status of their refund.

5. Changes to This Policy

Infyact Technologies reserves the right to modify this Cancellation and Refund Policy at any time. Clients will be notified of any changes via email or through our website.

6. Contact Information

For any questions or concerns regarding this policy, please contact us at:
Email: [email protected]
Phone: +91 9903409007
Address: C/o Infyact Technologies VILL NANNA PO MALANCHA HALISAHAR DIST. 24 PARGANAS NORTH WB IDNIA 743135 
By clearly outlining our Cancellation and Refund Policy, we aim to foster trust and transparency with our clients while ensuring that both parties are protected throughout the web development process. Thank you for choosing Infyact Technologies!

If you have any questions or concerns about our refund policy, please contact us at [email protected] or call us at (+91)9903409007. Feel free to customize this document further to align with your specific business practices and legal requirements.